Telstra's Tim Webber has seen data roaming use among customers increase dramatically in the past few years which is what he believes is driving the complaints. "Uploading a photo on Facebook to share with your friend could cost you $40." "Consumers are used to calls costing a lot, but it is up to a thousand times more expensive to use the internet overseas than it is at home and people just don't realise that," Ms Davidson said. The Australian Communications Consumer Action Network spokeswoman Elise Davidson said although phone owners generally know what they are getting when it comes to global roaming, data roaming costs are less transparent. "We have seen cases of consumers receiving high bills in the many thousands of dollars for phone use and internet data downloads when travelling overseas."ĭata roaming is using the internet on your phone with a network that is not your own. "It demonstrates that consumers need to get all of the facts about their mobile services and how much these services cost when travelling abroad," telco ombudsman Simon Cohen said. The Telecommunications Industry Ombudsman (TIO) has been besieged with horror stories of people using their phones overseas for web browsing, Google maps, email and Facebook, unaware they were racking up huge bills.įigures show more travellers are being stung by sneaky roaming charges by their mobile carriers, with 2584 complaints lodged with the TIO last financial year, up 45 per cent from 2009-10. All right reserved.SKY-HIGH roaming mobile phone charges have become the dread of every overseas holidaymaker - with internet use abroad up to a thousand times more expensive. 404 and similar errors are reported as down. These problems should be solved by the webmaster. This means if a simple message like temporarily down for maintenance, a blank page or the content with limited functionality is received, we consider the site to be up. Please note, that we are unable to examine the received page's content since thousands of checks are perfomed day by day. If we encounter an error during this process or do not get a response within 5 seconds from the remote server, we consider the site to be down right now. We are sending these requests from an independent network (our own servers). Then we try to connect to this server and communicate with it by requesting the given web page's delivery. HOW DO WE DO IT: First of all, we strip out the domain name from the given URL address (e.g.: from ) and locate the domain's web server. It is that simple to use our free service. Give it a try! Enter a domain name or URL address in the form above and click the check button. Simply visit us, do a real-time website status check for the given web service and stay informed by bookmarking the results (in this case every time you visit the results page a new check will be performed and the status updated). In short, if you are interrupted by an error message like server not found or connection timed out while you are browsing, the first thing you should check if it is just you or everyone else is noticing a service issue for that particular domain name. WHAT WE DO: Our online tool is one of the many services created to tell you when a website is experiencing trouble.
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